Sobre nosso cliente Our client is a relevant multinational player strengthening their operations in the Brazilian Market. Descrição da vaga - Dealer Network Development & Performance - Drive network planning and coverage expansion, ensuring strategic presence across markets to maximize business potential. - Design and implement workshops aligned with corporate identity (CI) norms, optimizing dealer infrastructure and service readiness. - Conduct periodic dealer performance reviews to assess business health, profitability, and customer experience outcomes. - Identify underperforming dealerships, recommend improvement plans, and oversee implementation through cross-functional collaboration. - Strengthen dealer capability through structured engagement, capability-building, and performance enhancement programs. - Partner with field teams to ensure uniform brand experience across all customer touchpoints such as sales and aftersales. - Systems, Processes & Operational Excellence - Establish and standardize systems, processes, and review mechanisms across all dealerships and regions to ensure consistent operations and governance. - Implement and monitor business analytics and intelligence tools to enable data-driven decision-making and profitability tracking at dealerships. - Lead process improvement and re-engineering initiatives to enhance efficiency, responsiveness, and dealer-customer experience. - Identify and replicate Good Working Practices (GWPs) from within the automotive industry to drive continuous improvement. - Audit dealerships to assess adherence to Standard Operating Procedures (SOPs) and recommend corrective actions to sustain performance and compliance. - Ensure organizational and dealer readiness for new or updated systems, digital tools, and operational frameworks. Perfil desejável - Resilient - Organized - Adaptable - Advanced English O que está sendo ofertado On-Site Work Model.